Where to get information and/or assistance for students

• Academic Dismissal

  Academic Dismissal:
  For information on academic dismissal, please reach out to your specific college office.

• Academic Records

  Academic Records
  After reviewing information related to academic records, if you have additional questions and/or concerns, please contact us at (951) 827-7284 or via email at reghelpdesk@ucr.edu.

• Change Address, Phone, Privacy

  Change Address, Phone, Privacy:
  You can change your address, phone number, and directory privacy settings in R'Web. If you have questions and/or concerns, please contact us at (951) 827-7284 or via email at reghelpdesk@ucr.edu.

• Change of Legal Information (Name, Social Security, Birthdate)

  Change of Legal Information (Name, Social Security, Birthdate):  
  To request a change of legal information, please click here. For additional information, please contact us at (951) 827-7284 or via email at reghelpdesk@ucr.edu. Legal information changes will require submission of documentation.

• Third-Party Data Requests

  Third-Party Data Requests:
  For third-party data requests, please contact our Data Request Coordinator.

• Diplomas

  Diplomas:  
  If after reviewing information related to diplomas, you have additional questions and/or concerns, please contact us at (951) 827-7284 or via email at reghelpdesk@ucr.edu.

• Fees

  Fees: Specific fee detail can be found by student type (Undergraduate, Graduate, Medical). For additional information, please contact us at (951) 827-7284 or via email at reghelpdesk@ucr.edu.
   

• FERPA

  FERPA:
  If after reviewing the FERPA policy, you have additional questions and/or concerns, please reach out to:
  
  Bracken Dailey
  Registrar and FERPA Compliance Coordinator
  brackend@ucr.edu

• Financial Aid

  Financial Aid:
  If you have questions about Financial Aid, please contact Financial Aid at (951) 827-3878.

• Graduation and Degree Posting

  Graduation and Degree Posting:
  If after reviewing the graduation and degree posting information, you have additional questions and/or concerns, please contact us at (951) 827-7284 or via email at reghelpdesk@ucr.edu.

• Leaves of Absence

  Leave of Absence: 
  The Leave of Absence process is dependent on whether you are a graduate or undergraduate student, please review this website for further information. If you have additional questions and/or concerns, please contact:

  • Undergraduate: (951) 827-7284 or via email at reghelpdesk@ucr.edu
  • Graduate
  • Medical
• Login Issues

  Login Issues:
  If you have issues with R’Web login, NET ID, and password, please contact us at (951) 827-7284 or via email at reghelpdesk@ucr.edu.
   

• Registration

  Registration: 
  If after reviewing the registration process, you have additional questions and/or concerns, please contact us at (951) 827-7284 or via email at reghelpdesk@ucr.edu.
   

• Residency for Tuition and Fee Purposes

  Residency for Tuition and Fee Purposes:
  If you have questions about:
  
  Statement of Legal Residence (SLR)
  Determining Resident Eligibility
  Changing Resident Status
  
  Please contact us at reshelp@ucr.edu.
   

• Special Programs

  Special Programs:
  If after reviewing the information about, or the list of Special Programs, please contact us at (951) 827-7284 or via email at reghelpdesk@ucr.edu.
   

• Transcripts

  Transcripts:
  If after reviewing the transcript process and information, you have additional questions and/or concerns, please reach out to the Transcript Helpline at 1-847-716-3005, visit the Parchment website, or email us at reghelpdesk@ucr.edu.

• Verifications

  Verification of Enrollment: 
  If after reviewing the verification of enrollment process and information, you have additional questions and/or concerns, please contact us at (951) 827-7284 or via email at reghelpdesk@ucr.edu.  
  
  Third party requests for enrollment or degree information should contact National Student Clearinghouse.

• Withdrawal

  Withdrawal:
  If after reviewing information related to withdrawal from courses or the university, please contact us at (951) 827-7284 or via email at reghelpdesk@ucr.edu.

• Academic Scheduling

  Academic Scheduling:
  If you have questions about:

  • Classroom requests
  • Final exam review sessions
  • Final exam schedule
  • Perpetual number assignment
  • Schedule of classes
  • Special events
  • Special studies

  Please contact:
  Tristan Cassel
  Scheduling Analyst
  (951) 827-3408
  tristan.cassel@ucr.edu
  
  Erik Staiger
  Scheduling Analyst
  (951) 827-7283
  erik.staiger@ucr.edu
  
  Margaret Stewart
  Scheduling Analyst
  (951) 827-2883
  margaret.stewart@ucr.edu

   

• Grades

  Grades: 
  If you have questions related to:
  Grade Changes
  Incomplete Grades
  iGrade (faculty and staff)
  Please contact:
  Halim Alvarez
  halim.alvarez@ucr.edu