Enrollment Services departments are open for in-person and virtual services. Please check the Enrollment Services Update page for hours, service offerings, and contact methods. For the latest campus reopening plans, safety guidelines, and requirements, visit Campus Return.
Help Desk
SEE FAQs
Search our frequently asked questions.
CALL US
Call our office at (951) 827-7284.
For assistance with transcripts, call (844) 728-2927.
CONNECT
Connect With a Person Who Can Help
Select from the categories below.
Connect With a Person Who Can Help
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Academic Records
If you have questions about academic records, please contact: reghelpdesk@ucr.edu
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Academic Scheduling
If you have questions about:
- Classroom requests
- Final exam review sessions
- Final exam schedule
- Perpetual number assignment
- Schedule of classes
- Special events
- Special studies
Please contact:
Margaret Stewart
Scheduling Analyst
(951) 827-2883
margaret.stewart@ucr.eduErik Staiger
Scheduling Analyst
(951) 827-7283
erik.staiger@ucr.edu -
Change Address, Phone, Privacy
Change Address, Phone, Privacy
You can change your address, phone number, and directory privacy settings in R'Web. If you have questions, please call (951) 827-7284.
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Change of Name, Birth Date, SSN
If you want to change your name, birth date or Social Security number, you must do so in person. If you have questions, please contact:
(951) 827-7284
reghelpdesk@ucr.eduLearn more about how to change your name.
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Data Requests
Third parties requesting data should complete an Online Data Request Form.
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Diplomas
If you have questions about obtaining or replacing your diploma, please contact:
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Fees
If you have questions about:
- Withdrawals
- Academic Dismissals
- Lapse of Student Status
Please contact:
Lina Swartzendruber
(951) 827-5970
reshelp@ucr.edu
If you have billing inquiries or questions about deferred payment plans, please contact Student Business Services at (951) 827-3204.
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FERPA
If you have questions about FERPA, please contact Registrar and FERPA Compliance Officer Bracken Dailey.
Bracken Dailey
(951) 827-3427
bracken.dailey@ucr.edu -
Financial Aid
If you have questions about Financial Aid, please contact Financial Aid at (951) 827-3878.
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Grades
If you have questions about:
- Grade Changes
- Incomplete Grades
- iGrade (faculty and staff)
Please contact:
Jeff Williams
Assistant Registrar, Records
(951) 827-7284
jeffrey.williams@ucr.edu -
Graduation and Degree Posting
If you have questions about graduation and degree posting, please contact reghelpdesk@ucr.edu.
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Leaves of Absence
If you have questions about leaves from UCR, please contact:
(951) 827-7284
reghelpdesk@ucr.edu -
Registration Issues
If you have questions about R’Web or how to login with your NET ID and password, cancellation or withdrawal, please contact (951) 827-7284.
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Residency for Tuition and Fee Purposes
If you have questions about:
- Statement of Legal Residence (SLR)
- Determining resident eligibility
- Changing resident status
Please contact:
Lina Swartzendruber
(951) 827-5970
reghelpdesk@ucr.edu -
Special Programs
If you have questions about Special Programs, please contact (951) 827-7284.
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Transcripts
If you have questions about transcripts, please contact:
Transcript Helpline
(844) 728-2927 -
Verifications
Third parties should contact the National Student Clearing House with enrollment verification questions.
If you are a student with questions about verifying:
- Student status
- Attendance
- Degrees
- Address information
- Loan forms
- "Good Student" auto insurance
Please contact:
(951) 827-7284
reghelpdesk@ucr.edu -
Withdrawal or Dismissal
If you have questions about withdrawals or academic dismissals, please contact:
(951) 827-7284
reghelpdesk@ucr.edu