FAQ  



Registrar FAQs


Tuition and Fees

When is the last day to pay my tuition and fees?

Typically, fee payment deadlines are:

Fall Quarter – September 15
Winter Quarter – December 15
Spring Quarter – March 15

However, when the 15th falls on a weekend, the deadline varies (e.g., September 14).

You can see all current deadlines in the Academic Calendar. For information about payment options, please see Student Business Services.

When should I pay my fees?

Typically, fee payment deadlines are:

Fall Quarter – September 15
Winter Quarter – December 15
Spring Quarter – March 15

However, when the 15th falls on a weekend, the deadline varies (e.g., September 14).

You can see all current deadlines in the Academic Calendar. For information about payment options, please see Student Business Services.

When is tuition due?

Typically, fee payment deadlines are:

Fall Quarter – September 15
Winter Quarter – December 15
Spring Quarter – March 15

However, when the 15th falls on a weekend, the deadline varies (e.g., September 14).

You can see all current deadlines in the Academic Calendar. For information about payment options, please see Student Business Services.

When should I pay my tuition?

Typically, fee payment deadlines are:

Fall Quarter – September 15
Winter Quarter – December 15
Spring Quarter – March 15

However, when the 15th falls on a weekend, the deadline varies (e.g., September 14).

You can see all current deadlines in the Academic Calendar. For information about payment options, please see Student Business Services.

When are my fees due?

Typically, fee payment deadlines are:

Fall Quarter – September 15
Winter Quarter – December 15
Spring Quarter – March 15

However, when the 15th falls on a weekend, the deadline varies (e.g., September 14).

You can see all current deadlines in the Academic Calendar. For information about payment options, please see Student Business Services.

When is the first day of instruction?

See the First Day section of the Academic Calendar for the first day of instruction.

Where can I see this quarter’s fees?

Please see Quarterly Fees.

How much is tuition this quarter?

Please see Quarterly Fees.

Where can I see descriptions of my fees?

Hover over fee names in Quarterly Fees.

What are Course Materials and Services fees?

Please see Course Materials and Services Fees for a full explanation.

Which fees aren’t refundable?

Please see The Refund Table.

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Transripts, Grades and Academic Records

There is an error in my transcript. Who do I contact?

See Report an Error in Your Academic Record for instructions.

When is the last day to drop a course without a "W" appearing on my record?

You can drop classes until the end of the add/drop period without a W (for withdrawn) appearing on your record.

Who do I contact if my grade is incorrect

Students with questions regarding their grades should contact their instructor directly.

When will grades be posted?

See the Academic Calendar to find out when grades become available in Growl.

What does “GD” mean?

GD stands for “grade delay” and usually appears on your record when an instructor has not yet submitted official grades. Once the faculty member does submit final grades, the “GD” will be replaced with your official grade.

I logged in to R'Web to view my grades and the GPA is not showing? Where is my GPA?

GPAs are not complete until all grades have been submitted by faculty. Traditionally, final GPAs are visible on your record by the Wednesday after finals week. You can view your GPA via R’Web in your Student Profile and also in Academic History under Grades.

I am in the UC Educational Abroad Program (EAP). When does my record show that I am participating in EAP and when will my grades be posted?

We show EAP participation on most student records right around the first day of the quarter. All records will be updated no later than Friday of week three. Usually, EAP sends us grades at the end of the quarter. It takes about two to four weeks after that to process them.

Will I be notified when my transcript is ready for pick up or has been mailed?

Students can view when their transcript is ready for pick up or has been mailed in R'Web by viewing the Sent Date. In R'Web, go to Transcripts and Verifications and select Transcript Request Status.

How do I order an official UCR transcript?

See Request a Transcript for details.

How much does a transcript cost?

See Request a Transcript for details.

Can I order a transcript by fax?

No. Payment is required to process transcript orders and payment may only be at the time of ordering online or submitted with an order form via mail or in person.

How do I get an unofficial UCR transcript for my own use?

You can view and print your grades by quarter via R'Web utilizing View Grades in your Student Profile or Grades within Academic History.

Where do I get unofficial transcripts?

You can view and print your grades quarter by quarter via R'Web.

How do I get an unofficial transcript?

You can view and print your grades quarter by quarter via R'Web.

What is the mailing address to send transcript requests to?

Our mailing address is:

University of California, Riverside
Office of the Registrar
900 University Ave
2249 Student Services Building
Riverside, CA 92521

What is the Office of the Registrar’s mailing address?

Our mailing address is:

University of California, Riverside
Office of the Registrar
900 University Ave
2249 Student Services Building
Riverside, CA 92521

Where do I send my transcript request?

Our mailing address is:

University of California, Riverside
Office of the Registrar
900 University Ave
2249 Student Services Building
Riverside, CA 92521

Where do I mail my transcript request

Our mailing address is:

University of California, Riverside
Office of the Registrar
900 University Ave
2249 Student Services Building
Riverside, CA 92521

Why can't I order a transcript by phone or by email?

In accordance with UC policy and state and federal privacy laws, your signature is required for the release of your academic transcript.

What if I can't get to the Registrar’s Office to order a rush transcript? Can I order a rush transcript online?

You can rush order transcripts online through R'Web or you can send your written request by express courier service. Your written order must state specifically the services you are requesting (i.e., expedited service) and include payment. Checks or money orders should be made payable to “UC Regents.”

Can I have my transcript faxed?

Yes, transcripts can be faxed for an additional $2 per page fee. Faxing is only available for orders placed in person at the Highlander One Stop Shop or by mail. Faxed transcripts are generally not considered official and we cannot ensure confidentiality for any faxed documents.

Why does it take so long to get my transcripts?

Five to seven business days is how long it takes our office to process your request and does not account for mailing time, a process over which UCR has no control.

Can I get a transcript order processed in less than five to seven business days? I need my transcript sooner! What do I do?

Yes. Expedited service is available for an additional $10 per order. Your request will be processed within 24 hours of the next business day. Remember, this does not account for mailing time. Express mail is available. Review pricing at Request a Transcript.

Can someone else order/pick up my transcript for me?

Yes; however, if you authorize another individual to either order or pick up your transcript, you must provide them with a letter of authorization that includes his/her name and your signature. That person must present his or her own photo ID. See our Request a Transcript page for more details.

Can I have a transcript downloaded or emailed as a PDF?

No, we do not send PDFs of transcripts. If you need one, order an official transcript, scan it as a PDF and upload it to your computer.

How do I see my grades?

You can view and print your grades quarter by quarter via R'Web. See the Academic Calendar to find out when grades are posted.

How can I print out my grades?

You can print your grades by quarter via R'Web utilizing View Grades in your Student Profile or Grades within Academic History. See the Academic Calendar to find out when grades are posted.

How do I request a transcript?

Please seeRequest a Transcriptfor details.

Can you email me a transcript?

We never release confidential information over the phone or by email. See our Request a Transcript page for ways to obtain a transcript.

Is it faster to send my transcript by mail or hold it for pickup?

The fastest way to obtain a transcript is to rush order it and pick it up in person. Otherwise, it depends on a lot of factors. You are given the processing service that you request and pay for, either regular service (five to seven business days) or expedited service (within the next 24 hours of a business day) from the date your order is received.

Can I have my transcript mailed internationally?

Yes, however you cannot order it online. Print and complete a Transcript Request Form and mail it in with a check or money order (drawn on US funds). See international transcript request fees here.

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Enrollment Verification

How do I verify my enrollment?

Please see Enrollment Verification for instructions.

Will I be notified when my enrollment verification is ready for pick up or has been mailed?

If they requested it in R’Web, students can view when their verfication is ready for pick up or has been mailed in R'Web by viewing the Sent Date. In R'Web, go to Transcripts and Verifications and select Enrollment Verification Status.

Can I order an enrollment verification online?

Yes, you can order enrollment verifications online from UCR or you can order from the National Student Clearinghouse website. Any 3rd party verifying your enrollment needs to use the National Student Clearinghouse. For all ways to verify your enrollment see Enrollment Verification.

Will my grades show on my enrollment verification?

No. Only the number of units you are/were enrolled in.

What exactly is on the enrollment verification?

Student name, Student ID, Date of Birth, last 4 of Social Security. For Term selected – class level, academic standing, term dates, primary curriculum (which includes expected graduation date/term/year, program of study, college, campus, degree, major). In addition it will have attendance history (which includes the last term attended, listing of all terms, dates, full-time/part-time status, earned hours). At the time of ordering you can select if you want your GPA to be included or not.

Can someone else pick up my enrollment verification for me?

Yes, if you authorize them to do so with a signed, letter permitting the release of your records to them. The person picking up must also show a picture ID.

How does a third party, such as a creditor or employer, verify a student's enrollment or degree (obtain proof of enrollment)?

Third parties can order enrollment and degree verifications through National Student Clearinghouse. Costs for third-party services vary and are set by the Clearinghouse.

Can I rush an enrollment verification?

You can through the National Student Clearinghouse website.

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Registration

What is the difference between enrollment and registration?

We use these terms interchangeably – enrolling in a course is the same thing as registering for a course.

When can I register?

Please see Registering for Classes for dates.

How do I register?

Please see Registering for Classes for directions.

When is the online Schedule of Classes for the upcoming quarter published?

See the First Day section of the Academic Calendar for the first day the Schedule of Classes becomes searchable online.

How can I find out the final exam dates and times for my classes?

See the Final Exam Schedule

One of my classes doesn’t show a classroom location, or it shows the location as TBA. How do I find out where the class meets?

For courses that do not show a location, email reghelpdesk@ucr.edu. For courses showing the location as TBA, please contact the department that supports the course.

The course I want to enroll in is full. Is there any chance I can get in?

Some courses have waitlists. If you attempt to register for a full course in R'Web (and it has a waitlist), the system will give you the option to add yourself to the waitlist. If the course doesn’t have a waitlist, we suggest you contact the department that supports the course to see if it plans on opening additional seats.

How do I retrieve my NetID and password?

When you go to R'Web, click on Password Reset. This process will require you to answer several security questions and then you will be provided with your NetID and password.

I forgot my Student ID Number

You can get your student ID number in person at Highlander One Stop Shop (HOSS) located on the first floor of the Student Services Building. Bring a photo ID, Can’t make it in person? Get your student ID number via R'Web self-service. If you click on the “Academic History” icon and view any of your pages within this part of self-service your student ID is located in the right upper portion of your screen.

I forgot my SID

You can get your student ID number in person at Highlander One Stop Shop (HOSS) located on the first floor of the Student Services Building. Bring a photo ID, Can’t make it in person? Get your student ID number via R'Web self-service. If you click on the “Academic History” icon and view any of your pages within this part of self-service your student ID is located in the right upper portion of your screen.

How do I cancel my registration?

You may cancel your intent to attend UCR before the first day of instruction. See Cancellation for details. After the first day of instruction, you must submit an official Undergraduate Withdrawal Form. See Withdrawal for details.

How do I withdraw from UCR?

You may cancel your intent to attend UCR before the first day of instruction. See Cancellation for details. After the first day of instruction, you must submit an official Undergraduate Withdrawal Form. See Withdrawal for details.

Do I need to withdraw or cancel?

You may cancel your intent to attend UCR before the first day of instruction. See Cancellation for details. After the first day of instruction, you must submit an official Undergraduate Withdrawal Form. See Withdrawal for details.

Who do I contact if I satisfied a prerequisite, but am still not able to enroll in the class?

Contact your major advisor.

What is a prerequisite

See Course Requisites.

What is a restriction?

See Course Requisites.

What does “FULL COURSE WAITLIST OPEN” mean?

Please see Waitlist Information.

What does LCA mean?

It means “Additional Lecture.” It’s typically associated with certain math classes.

How do I view my degree audit?

Please see Degree Audit.

How do I wait-list for a class?

Please see Waitlist Information.

How do I withdraw from a class?

Please see Enrollment Adjustments for instructions.

What do I do about the hold on my account? How do I fix a hold on my account?

Please see Holds.

What is the Schedule of Classes?

Each quarter, the Schedule of Classes gives you class meeting times for all classes offered so that you can design your perfect schedule and register accordingly.

Where is the catalog?

Right here.

When can I access the Enrollment Adjustment Form?

Enrollment Adjustment Forms are available on Wednesday of second week.

Where do graduate students get an Enrollment Adjustment Form?

Graduate students should obtain a form from the Graduate Division or their department.

What is the deadline for the Enrollment Adjustment Form?

Deadlines for submission can be found on the Academic Calendar . Traditionally the following guidance is followed for deadlines:

  • 1. MyForms is available for the Enrollment Adjustment Form on Wednesday of Second Week
  • 2. Add or Change a section deadline – Thursday (11:59 p.m.) of 3rd week
  • 3. Withdraw from a course – Friday (11:59 p.m.) of 6th week
  • 4. Change of grading basis – Friday (11:59 p.m.) of 8th week
  • 5. Change of variable units – Friday (11:59 p.m.) of 8th week
All late requests after the deadline must be initiated by the student’s advisor.

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Withdrawal / Readmission

How do I reapply to UCR?

See Readmission.

How do I apply for readmission?

See Readmission.

How do I obtain an undergraduate readmission application?

You can print an Undergraduate Readmission Application here. You must submit the application to the college directly. For any questions, contact the college office to which you are applying:
Readmission to the BCOE
Readmission to the CHASS
Readmission to the CNAS

Readmission to the SoBA

When is my readmission application due?

Fall Readmission: First day of Summer Instruction
Winter Readission: First day of Fall Quarter
Spring Readmission: First day of Winter Quarter
Graduate students should contact the Graduate Division.

Learn more about Readmission.

When is the deadline to reapply?

Fall Readmission: First day of Summer Instruction
Winter Readission: First day of Fall Quarter
Spring Readmission: First day of Winter Quarter
Graduate students should contact the Graduate Division.

Learn more about Readmission.

What documentation do I include with my readmission application?

You will want to include official transcripts from any schools you attended while away - including other University of California campuses, UCR Extension and the Opportunities Abroad Program. Work completed through the Education Abroad Program will automatically show up on your UCR transcript.

When will I be notified about my readmission status?

You will receive an email once we have processed your approved readmission application.

Is there a fee to submit a readmission application?

There is a $70 readmission application fee. Students cannot pay online or through R'Web, payments must be made via the cashier at Student Business Services. There is a $50 late payment fee for applications received after the fee payment deadline.

Why can’t I drop my last class in R’Web?

A student cannot drop the last class in R’Web because you must formally withdraw from the term if you are not going to take any courses for the term. Please see Withdrawal for details.

What’s the difference between dropping a class and withdrawing from it?

You can drop classes via R’Web through the add/drop period. This removes the course from your student record and it refunds you the student technology course material fee and any additional course material fee associated with that course. After the add/drop period concludes you can only withdraw from a course. This is done by either completing an Enrollment Adjustment or withdrawing for the university as a whole. When you withdraw a “W” is recorded as the official grade for the course on your student record. The student technology course material fee and any additional course material fee associated with the withdrawn course are not refunded.

How do I drop my last class in R’Web?

A student cannot drop the last class in R’Web because you must formally withdraw from the term if you are not going to take any courses for the term. Please see Withdrawal for details.

Are all fees refundable?

No, health insurance is not refundable after the first day of instruction and the student technology course material fee and any additional course material fee associated with a course are not refundable after the end of the add/drop period.

Why didn’t I get a refund for my course material fee?

The course material fee is not refundable after the end of the add/drop period.

Why didn’t I get a refund for my student technology course material fee?

The student technology course material fee is not refundable after the end of the add/drop period.

How do I withdraw from UCR?

Please see Please see Withdrawal.

How do I withdraw from a class?

Please see Enrollment Adjustments.

How do I take a leave of absence?

Please see Leave of Absence.

I lost my student status, what do I do?

Please see Loss of Course/Lapse Status.

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Diplomas

How do I get my diploma?

Please see Diplomas.

Can someone pick up my diploma for me?

Yes, please see Diplomas. for instructions.

I completed a double major. Will I receive two diplomas?

It depends. Double majors within a single college are reflected on a single diploma. If one of the majors normally results in a Bachelor of Science and the other in a Bachelor of Arts, the diploma reflects the degree of Bachelor of Arts and Science. However, a CHASS student who earned a BS and BA will receive two diplomas.

Can anything prevent the release of my diploma? Can I get my diploma if I owe UCR money?

Your diploma cannot be released if you have outstanding financial obligations to UCR. You can always check R'Web for any holds on your academic records.

Can I get my diploma if I owe UCR money?

Your diploma cannot be released if you have outstanding financial obligations to UCR. You can always check R'Web for any holds on your academic records.

Can I obtain more than one copy of my diploma?

No. The UC Regents' policy only allows graduates to have one diploma per degree.

My original diploma was lost or destroyed. How can I get a new one? I need a new diploma. How do I get a replacement diploma?

Email the Office of the Registrar at reghelpdesk@ucr.edu. There is a $22 fee and the diploma will bear a reissue date and the signatures of the current officials. Replacement orders are replaced once a month. Please allow two-five months for processing.

How do I get a replacement diploma?

Email the Office of the Registrar at reghelpdesk@ucr.edu. There is a $22 fee and the diploma will bear a reissue date and the signatures of the current officials. Replacement orders are replaced once a month. Please allow two-five months for processing.

How will my name appear on my diploma?

To view the name on your diploma, go to View Application to Graduate in the Academic History icon of R'Web. If your name is long, we will drop a full middle name to an initial; however, that is the only adjustment we will make without a formal name change submission.

My name may be too long for my diploma, what do I do?

To view your official name, go to the Grade section of Growl and select printer friendly view. This will show how your name will appear on your diploma. If your name is long, we will drop a full middle name to an initial; however, that is the only adjustment we will make without a formal name change submission.

An error was made on my diploma. How can I get it corrected?

Return the diploma to the Registrar’s Office (2249 Student Services Building) to have the error corrected. Make sure to check in at the Highlander One Stop Shop (HOSS) first. A special order diploma fee is assessed if the error was yours.

My diploma has the wrong name. How do I fix my name on my diploma?

Return the diploma to the Registrar’s Office (2249 Student Services Building) to have the error corrected. Make sure to check in at the Highlander One Stop Shop (HOSS) first. A special order diploma fee is assessed if the error was yours.

My diploma has the wrong major. How do I fix my major on my diploma?

Return the diploma to the Registrar’s Office (2249 Student Services Building) to have the error corrected. Make sure to check in at the Highlander One Stop Shop (HOSS) first.A special order diploma fee is assessed if the error was yours.

How do I fix a mistake on my diploma?

Return the diploma to the Registrar’s Office (2249 Student Services Building) to have the error corrected. Make sure to check in at the Highlander One Stop Shop (HOSS) first. A special order diploma fee is assessed if the error was yours.

How soon after graduation will my diploma be available?

Diplomas for all students are available approximately four to six months after the degree award date. You will receive an email when your diploma is available. To expedite receipt of your diploma, you can submit a diploma mailing request form If you do complete this form, please note that you will NOT be notified via email that your diploma is available; rather, it will automatically be sent to you.

When will my diploma be available?

Diplomas for all students are available approximately four to six months after the degree award date. You will receive an email when your diploma is available. To expedite receipt of your diploma, you can submit a diploma mailing request form If you do complete this form, please note that you will NOT be notified via email that your diploma is available, rather it will automatically be sent to you.

When can I get my diploma?

Diplomas for all students are available approximately four to six months after the degree award date. You will receive an email when your diploma is available. To expedite receipt of your diploma, you can submit a diploma mailing request form If you do complete this form, please note that you will NOT be notified via email that your diploma is available, rather it will automatically be sent to you.

When will I get my diploma?

Diplomas for all students are available approximately four to six months after the degree award date. You will receive an email when your diploma is available. To expedite receipt of your diploma, you can submit a diploma mailing request form If you do complete this form, please note that you will NOT be notified via email that your diploma is available, rather it will automatically be sent to you.

My name has changed. How can I ensure that this will be reflected on my diploma?

Complete a name change/correction form and mail it or bring it in person to the Office of the Registrar (2249 Student Services Building) by the last day of finals in your graduating quarter". Make sure to check in at the Highlander One Stop Shop (HOSS) first. Documentation supporting the name change is required. Students submitting name changes after the end of the quarter should email the Office of the Registrar at reghelpdesk@ucr.edu or come to 2249 Student Services Building and obtain a replacement diploma request form.

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Resident Status

I already submitted my SIR. Isn’t that the same as the SLR?

No. The SIR is your “Statement of Intent to Register.” It indicates that you are planning to attend UCR. The SLR is your “Statement of Legal Residence.” It indicates your resident or non-resident status. You can only submit your SLR after you have submitted your SIR. See Residency for Tuition Purposes for more details.

SIR vs SLR

The SIR is your “Statement of Intent to Register.” It indicates that you are planning to attend UCR. The SLR is your “Statement of Legal Residence.” It indicates your resident or non-resident status. You can only submit your SLR after you have submitted your SIR. See Residency for Tuition Purposes for more details.

How do I know if I am determined to be a resident for tuition purposes?

After you submit your online SLR, we will review it and make a determination. If we need additional information or documents, we will contact you via your personal email, prior to July 1. After July 1, all emails will be sent to your UCR R’Mail account.

Am I considered a California resident?

There are four residence requirements you must meet in order to qualify for California resident status. See them here.

How is residency determined?

After you submit your online SLR, we will review it and make a determination. If we need additional information or documents, we will contact you via your personal email, prior to July 1. After July 1, all emails will be sent to your UCR R’Mail account.

What is the difference between the SLR and SIR?

The SIR is your “Statement of Intent to Register.” It indicates that you are planning to attend UCR. The SLR is your “Statement of Legal Residence.” It indicates your resident or non-resident status. You can only submit your SLR after you have submitted your SIR. See Residency for Tuition Purposes for more details.

I will not be living in the dorms. Do I still need to submit the SLR?

Yes. The SLR is to determine your residency for tuition purposes. It is not related to your choice to live or not live in the residence halls.

I am a resident because I’ve lived here all my life. Do I still need to fill out the form?

Yes. Every student must submit the online SLR, regardless of where you have lived or how long you have been in California. The only exception to this is if you log in to your MyUCR account, click the “Statement of Legal Residency” link and see the California bear flag badge. If you see this, you do not need to complete the form as you have already answered the required questions on the UC admissions application.

The Office of Admissions already declared me a resident. Do I still need to submit the SLR?

Yes. The Office of Admissions’ determination only pertains to your GPA and test scores, not to Residency for Tuition Purposes.

I have F1 visa status. Am I eligible for resident tuition?

No. An F1 visa is a student visa and is only valid for a specific reason and for a specific amount of time. This prohibits an F1 visa holder from establishing Residency for Tuition Purposes. For more information, please contact the International Education Center.

I was considered a resident at my community college. Does that mean I’m a resident at UCR

No. Some students transferring from community colleges may receive a different classification at UCR. Most often it is because their parents are from out of state and do not meet UC requirements for financial independence. See Residency for Tuition Purposes for more information.

What happens if I don’t fill out the SLR?

You will be classified “undetermined” and automatically charged the higher, non-resident tuition rate.

I live in the dorms. Am I a resident?

Not necessarily. Please see Residency for Tuition Purposes for more information.

What is “Residency for Tuition and Fee Purposes”?

Your residency status (whether you are a California resident or not) is dependent on whether your tuition and fees will be charged at a California-resident or nonresident rate. Our campus residence affairs officer determines that status based on information you provide in your Statement of Legal Residence. See Residency for Tuition and Fee Purposes for more details.

What is the Statement of Legal Residence (SLR)?

The SLR is how you declare your residency status when you first come to UCR (as a freshman, transfer or graduate student) or when you return after a significant break (longer than three quarters). You submit it along with your Statement of Intent to Register.

Additional documentation may be required to prove your status. You have until the end of the applicable term to provide it. Freshmen and transfer students who have submitted their Statement of Intent to Register will be able to access the SLR via their MyUCR account. Graduate students will receive a packet from Graduate Admissions.

See Residency for Tuition and Fee Purposes for more details.

How do I establish residency?

You should aim for meeting the four residence requirements outlined here.

My residency status changed, what do I do?

If your residency status changed, you must immediately notify the campus residence affairs officer: reshelp@ucr.edu

I am now a resident. How do I change my status?

If you want to be classified as a resident, you must petition in person at our office. All status changes must be initiated before the first day of classes for the applicable term. Our office is located on the second floor of the Student Services Building, Room 2249. For in-person service, students should start at the Highlander One Stop Shop (HOSS) on the first floor of the Student Services Building. Office hours are Monday through Friday, 9 a.m. – 5 p.m.

My residency was classified incorrectly, what do I do?

If your resident status was classified incorrectly, you must immediately notify the campus residence affairs officer (reshelp@ucr.edu). If you were incorrectly classified as a resident, you are subject to nonresident tuition. If you concealed or gave false information, you may be subject to university discipline.

Can I appeal a resident status decision?

Students denied resident status might have the right to appeal. Appeals must be filed within 30 days of notification of the campus residence affairs officer’s decision. Download the Instructions and Application to Appeal a Nonresident Classification.

Who do I talk to about California residency?

All inquiries should be directed to:

Edd Malone
Residence Affairs Officer
Office of the Registrar
2249 Student Services Building
Edd.Malone@ucr.edu
951-827-5970

No other university personnel are authorized to supply information connected to residency for tuition and fee purposes.

Who do I talk to about residency status?

All inquiries should be directed to:

Edd Malone
Residence Affairs Officer
Office of the Registrar
2249 Student Services Building
Edd.Malone@ucr.edu
951-827-5970

No other university personnel are authorized to supply information connected to residency for tuition and fee purposes.

Am I eligible for the AB540 nonresident tuition exemption?

Domestic students who, for various reasons, are classified as nonresidents, as well as undocumented students, may be eligible. An example of a potentially eligible nonresident domestic student is one who attended a California high school for three or more years and graduated from one, but parents did not live in California or later moved away.

Students who met in-state criteria and then established residency in another state, but are now returning to California to pursue a graduate degree, may also be eligible for the tuition exemption. The exemption applies to both undergraduate and graduate students.

Graduate students must provide an official high school transcript to the Registrar’s Office. Undergraduate (freshman and transfer) students may provide an official high school transcript as well; however, we will attempt to obtain a copy of it from Undergraduate Admissions.

Most importantly, all students must complete their SLR (Statement of Legal Residence) online before sending us any documents.

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Miscellaneous

What is considered a “business day”?

Any day our office is open for business is considered a business day. Non-business days are Saturday and Sunday, holidays and administrative closure dates. Enrollment verifications take five to seven business days to process.

How do I calculate my GPA?

First, calculate grade points by multiplying the value (V) of an assigned grade by the unit value (UV) of the course (grade points = V x UV). The grade point average (GPA) requires two sums: the sum of all the grade points earned for the term you are calculating (quarter points [QPTS]) and the sum of all the letter-graded units attempted during the term (quarter hours [QHRS]). To determine the GPA, divide the quarter points by the quarter hours (GPA= QPTS/ QHRS).

Where do I find a campus map?

See a full campus map here.

Where do I find a building map?

See a full campus map here.

Where do I find a map of classrooms?

See a full campus map here.

How do I find my class?

Refer to the full campus map here to find the building where your classroom is located.

I need to find a building.

See a full campus map here.

My club or organization needs a room for a meeting/event. How do I get one? How do I reserve a room?

You can reserve a room through Highlander Event Scheduling.

When are finals?

Please see the Final Exam Schedule.

Where is the Academic Calendar?

Right here.

How do I obtain a copy of a course description?

Catalogs from 1998 and to the present can be found on Archives page of the Registrar site to view or print out past course descriptions. Descriptions needed for academic years prior to 1998 should be directed reghelpdesk@ucr.edu or 951-827-7284.

How do I change my major?

Major changes are processed within colleges. Follow the links below for instructions.
Changing majors to/from/within CHASS
Changing majors to/from/within CNAS

Changing majors to/from/within BCOE
Changing majors to/from/within SoBA

How do I change my name?

Please see Change of Name, Address or Phone Number.

How do I change my phone number?

Please see Change of Name, Address or Phone Number.

How do I change my address?

Please see Change of Name, Address or Phone Number.

I lost my student status, what do I do?

Please see Loss of Course/Lapse Status.

Can I earn UCR credit through other programs?

Please see Special Programs.

Can I earn transfer credit?

Please see Special Programs.

Where can I find Registrar forms?

Right here.

Where is the Office of the Registrar?

Our office is located on the second floor of the Student Services Building, Room 2249. For in-person service, students should start at the Highlander One Stop Shop (HOSS) on the first floor of the Student Services Building. Office hours are Monday through Friday, 9 a.m. to 5 p.m.

Where is your office?

Our office is located on the second floor of the Student Services Building, room 2249. For in-person service, students should start at the Highlander One Stop Shop (HOSS) on the first floor of the Student Services Building. Office hours are Monday through Friday, 9 a.m. to 5 p.m.

I need help!

We are happy to help you. Please see our Help Desk.

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FERPA

Who do I talk to about FERPA?

Contact UCR’s FERPA Compliance Officer at (951) 827-3427.

How do I change my FERPA privacy?

Please see Disclosure Policies.

How do I change my directory information?

Please see Disclosure Policies.

How do I make my information private?

Please see Disclosure Policies.

How can I get a copy of my student's grades?

Your student can give that information directly (e.g. print or email you a copy of their records) or they can set you up as an “authorized user” on their R'Web account. See How.

If I'm paying for my child's education, why can't I get a copy of his records

According to FERPA, a student’s records do not belong to the person paying for the student’s education – they belong to the student. Information is only shared with the student’s consent, in a health or safety emergency or pursuant to another FERPA exception. Your child may grant you permission to access their records in many ways. Please see our Disclosure Policies for details.

Can you email me a transcript?

We never release confidential information over the phone or by email. See our Request a Transcript page for ways to obtain one.

What records can authorized users see in R'Web?

Students can tailor what is seen by selecting the appropriate areas of self-service at the time the authorized user account is being created. This includes granting permission to speak with Financial Aid, Housing and/or Student Business Services about their account. Students must also give access to CashNET for access to view and pay the bill.

Does UCR have a blanket release form?

UCR does not have a blanket release form covering the release of all student information to you. Release forms are generally very specific and students may be required to fill out department-specific authorization forms each time they request information be shared with you.

Can I access my student’s medical and/or counseling records?

Not necessarily, unless it is an emergency. However, your student may be able to grant you access via specific release forms. Questions about medical records should be directed to the Campus Health Center and questions about counseling records should be directed to the Counseling Center.

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Graduation

How do I forward my email (R’mail) after I graduate?

Directions for forwarding your R’mail can be found here. Your R’mail and R'Web account do remain active and accessible after you have graduated.

Can I access R’Mail after I graduate?

You may want to forward your R’mail to a personal email account so that you don’t miss your diploma notice or other important UCR communications. However, your R’mail and R'Web account do remain active and accessible after you have graduated.

Can I get into R'Web after I graduate?

Yes. Your R'Web account remains active and accessible after you have graduated.

Do I have to apply for graduation?

Yes. Please see Graduation Application Deadlines.

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Waitlist

How do I waitlist a class?

Change status to Waitlist in the Summary box and hit submit.

How do I waitlist a linked class?

Please see Waitlist Information.

How long do I have to enroll in a class if I am on the waitlist after receiving an email?

You have 24 hours.

What if I miss the 24 hour deadline to enroll in the class after being notified while on the waitlist?

You should add yourself to the waitlist again.

If I miss the 24 hour deadline to enroll in a class why can’t you give me more time?

If you miss the 24 hour deadline, the next student on the waitlist is automatically notified of the seat so it is no longer available to be offered to you.

How do I enroll in a class from the waitlist?

You will receive an email to your R’Mail account when a seat becomes available. You will have 24 hours after the email is sent to log into R’Web and enroll in the class.

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